Change Management
Case Studies
Embedding financial transparency and cost control across a complex cloud platform
1 and One partnered with an Australian Government department to design and embed a financial operations (FinOps) capability across a large-scale cloud data environment. The engagement focused on improving cost visibility, strengthening financial governance, and enabling more informed decision-making across a complex, multi-domain platform.
Service tier definition
- defining service tiers to support consistent cost attribution across cloud components
Cost allocation transparency
- establishing cost allocation models to enable transparent reporting and accountability
Forward budget alignment
- developing forward budget estimates aligned to platform usage and growth
Streamlined FinOps Cycle
- implementing a repeatable FinOps cycle for cost estimation, monitoring, and optimisation
Real-time cost insights
- designing and deploying a Power BI dashboard to provide real-time insights into cost drivers and consumption patterns
Cost attribution model
- delivering a showback model to demonstrate internal cost attribution and support behavioural change
Deliverables
Our engagement produced practical, scalable artefacts to support ongoing financial operations and platform governance, including:
- a tailored FinOps operating model embedded within the client’s delivery environment
- service tier definitions and cost allocation frameworks
- a Power BI dashboard for cost monitoring and reporting
- a showback pilot demonstrating internal cost transparency
- a proof of concept assessing data indexing approaches across multiple ingestion pipelines
- recommendations to inform future platform architecture and cost optimisation strategies
Outcomes
The engagement established a scalable and sustainable FinOps capability, enabling improved financial transparency and more effective cost management across the platform. Key outcomes included:
- enhanced visibility of cloud expenditure and cost drivers
- strengthened financial governance and accountability
- improved accuracy in budgeting and forecasting
- increased internal capability through knowledge transfer and training
- evidence-based decision-making to support future platform investment and optimisation
Clarity, control and confidence in cloud costs
When FinOps is embedded properly, cost visibility becomes a strategic advantage. 1 and One partners closely with clients to build a sustainable, data‑driven approach that supports stronger governance, better forecasting and informed platform decisions.
Our People
Meet our team
Matthew Fraser
Executive Director
Matthew Fraser is the co-founder and Executive Director of 1 and One, recognised for his expertise in leading complex organisational transformations and strategic policy initiatives across government and industry sectors. With over two decades of experience, Matthew’s leadership is characterised by a commitment to fostering collaboration, operational excellence, and impactful outcomes.
Prior to founding 1 and One, Matthew held senior roles in government, where he successfully delivered major programs focused on sustainability, digital transformation, and multi-sector engagement. His work has encompassed leading large-scale projects for the Department of Agriculture, Fisheries and Forestry, the Department of Health and Aged Care, and the Department of Finance. Earlier in his career, Matthew led major events in Brisbane, honing his skills in large-scale project coordination, stakeholder engagement, and operational management. This experience laid a strong foundation for his ability to manage complex initiatives and deliver strategic results.
With a focus on strategic facilitation and Agile delivery methodologies, Matthew has guided cross-functional teams to drive innovation, streamline processes, and achieve key policy objectives. His deep understanding of government and industry landscapes enables him to navigate complex stakeholder relationships, ensuring alignment and practical implementation of solutions. At 1 and One, his strategic oversight and ability to translate ambitious goals into tangible results have cemented the firm’s reputation as a trusted partner for transformative change across Australia. His dedication to delivering lasting impact and building consensus among stakeholders continues to drive the success of complex projects that shape public and private sector outcomes.
Katherine Fraser
Chief Executive Officer
Katherine Fraser is the Chief Executive Officer and co-founder of 1 and One Consulting. She leads the firm’s delivery of transformative communication, stakeholder engagement, and change management solutions across government, corporate, and not-for-profit sectors. With over two decades of experience spanning public service, ministerial leadership, and industry partnerships, Katherine is recognised for her ability to drive complex reforms and lead organisations through periods of change.
Throughout her career, Katherine has led strategic initiatives that required deep industry insight, multi-stakeholder collaboration, and innovative thinking. Her expertise extends across diverse portfolios, including health, defence, social services, climate, and more. As a trusted leader, she is known for aligning complex policy and operational objectives with practical, measurable outcomes that serve the broader community.
Under Katherine’s leadership, 1 and One has become a trusted partner, working with clients to navigate challenges, implement impactful solutions, and deliver exceptional value. Katherine’s approach combines strategic oversight with a passion for building strong relationships and driving positive change. Her work continues to inspire transformation across sectors, empowering organisations to thrive in complex and evolving landscapes.
Greg Thomas
Senior Consultant
Approaching two decades of consulting experience, Greg is an engaging contributor to business value, specialising in creating consensus and collaboration for cross-agency and cross-divisional business change. He achieves organisational and government-wide benefits for complex bodies of work that touch multiple administrative units. Whether managing a program or identifying and contributing to organisational change, Greg represents the interests of his clients.
Our Case Studies
Change Management